हमारी सेवाएँ · Our Services
Complete Municipal Services, One Helpline
From civic complaints to certificate tracking — register, track, and resolve every municipal need through our AI helpline or web portal, 24×7.
Complaint Registration
शिकायत दर्ज करें
Register civic complaints — potholes, garbage not collected, broken streetlights, drainage issues, water supply problems.
Examples
- • Pothole on main road
- • Garbage not picked up for 3 days
- • Streetlight not working
- • Open drain / overflow
SLA
2 hours to 72 hours depending on severity
Property Tax
संपत्ति कर
Check property tax dues, payment history, rebate eligibility, and deadline reminders for your registered properties.
Examples
- • Outstanding dues lookup
- • Payment confirmation
- • Rebate eligibility
- • Last payment receipt
SLA
Real-time lookup
Water Bill & Supply
पानी का बिल
Check water bills, report no-water / contamination / pipeline leakage. Complaints register a high-priority ticket.
Examples
- • Current bill lookup
- • No water complaint
- • Burst pipeline
- • Contaminated water
SLA
4 hours for supply issues
Certificates
प्रमाण-पत्र
Track application status of birth, death, and domicile certificates. Get ready-for-collection notifications.
Examples
- • Birth Certificate
- • Death Certificate
- • Domicile Certificate
SLA
21–30 days for processing
Sanitation Services
स्वच्छता
Garbage pickup schedule, missed collection complaints, bulk waste removal, stray animal nuisance.
Examples
- • Missed collection
- • Bulk waste pickup
- • Stray dog issue
- • Sweeping schedule
SLA
24 hours standard
Building Permissions
भवन निर्माण
Map approval status, occupancy certificate, building permits, illegal construction reports.
Examples
- • Map approval status
- • Occupancy certificate
- • Illegal construction report
SLA
5 working days for status updates
Emergency Helplines
आपातकालीन सेवाएँ
Quick directory of emergency numbers — fire, police, ambulance, gas leak, women & child safety.
Examples
- • Fire 101
- • Ambulance 108
- • Police 100
- • Gas Leak 1906
SLA
30 minutes (critical)
Ward Information
वार्ड कार्यालय
Get your ward office address, ward officer name, contact number, office hours, and live complaint statistics.
Examples
- • Office location
- • Officer contact
- • Active complaints
- • Office hours
SLA
Real-time lookup
Need help with any of these?
Speak to our AI assistant Priya — she handles all eight service categories above in Hindi or English, 24×7.
